You can easily book your ticket through our website by selecting your route, departure date, and number of passengers. After completing your payment, you will receive an instant booking confirmation via email or WhatsApp.

Each passenger is allowed to bring one piece of luggage (up to 25 kg) and one small carry-on bag. Additional luggage may be accepted depending on available space.

Yes. We provide optional hotel pick-up and drop-off services from selected areas in Bali. Don't hesitate to get in touch with our team for availability and additional charges.

Yes. Our boats are equipped with complete safety equipment, including life jackets, emergency kits, and are operated by experienced professional crews. Children should always be accompanied by an adult.

Refunds are subject to our cancellation policy. Please contact our customer service as early as possible to check your eligibility for a refund.

Yes. Rescheduling is possible, subject to seat availability, and should be requested before departure.

Yes. We offer private charter services for families, groups, corporate events, and customized island trips. Please contact us for pricing and availability.

Passenger safety is our highest priority. If sea conditions are unsafe, departures may be delayed or canceled based on the harbor authority's instructions. Our team will assist you with rescheduling or other available options.

The average crossing time is approximately 30–45 minutes depending on sea conditions and the departure port.

We recommend arriving at least 30–45 minutes before departure for check-in and boarding procedures.

Yes, special luggage such as bicycles or surfboards can be accommodated subject to space availability and additional charges.

Complimentary bottled water is usually provided, and some vessels offer light refreshments depending on the service package.

Yes. Most of our fast boats are equipped with onboard toilet facilities for passenger convenience.

Yes. Every passenger is provided with a life jacket and our vessels are equipped with complete emergency safety equipment.

You can contact our customer support team via WhatsApp, phone call, or email. Our team is ready to assist you with bookings and travel information every day.